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Blog, Campaigns, Donor relations, Individual Giving, Major gifts, Planning, Resources for the professional, Small shop fundraising

Holy cow, fifty shades of fundraising consulting, which do you prefer?

Lately, I have been doing a lot of driving.  And, as a result, a lot of thinking.  I have clients all throughout the Northeast.  And, sometimes, yes, the driving does get “old.”  But, then I sit back and reflect.

You see, there are many different types of fundraising consultants.  And, lately, I have been hearing a great deal about “remote,” “outsourced” development professionals as opposed to the strategic “tell me what to do” consultants that produce a plan and then move onto to the next client.  I do consider myself one of these, in fact, all of these.

But, perhaps I am old-fashioned.  Or maybe I just have been working in the field too long.  I remember, long ago, when there were resident consultants who upped and moved to different parts of the country to live and work at a nonprofit and become immersed in their community.

And, while I don’t up and move, I do spend lots of time on the move.  I think – no, wait, I believe it is critical to the success of my client’s efforts.  Yes, many of the things that I do while sitting in their organization can be done quite easily from home.  But, it is not the same.

Two weeks ago on my blog, I noted how “culture of place” is such an important part of our work.  How can you get to know and understand that “culture of place” if you are working remotely?  Or for that measure, how can you understand the mission and culture of the nonprofit that you are working for if you never sit at a desk and be a part of all that happens on a day to day basis.  What does this have to do with fundraising?  A lot!

It makes a big difference to the quality of work.  When I am onsite, I am a strong reminder to the client that we need to focus and get work done.  So, a lot of work gets done.  When I am not directly onsite, and I work remotely, it seems like work moves at a snail’s pace.  Emails are not answered with urgency, and meetings are postponed.  I get it.  I fall to the bottom of the list.  Very different than having a living, breathing person taking up precious space/rent or whatever you call it in your office as a good reminder.

And, the kinds of things that I do go far beyond just providing advice. I do the work. I craft appeal letters; write newsletter content, solicit donors, write Case for Supports, write grants, work on board development, manage capital campaigns, conduct feasibility studies and audits, on and on and on.

So, when you are thinking about consultants – yes, personality is important – yes, credentials and experience are important, but, don’t overlook the consultant’s personal philosophy of service provision.  Will they go the distance, sometimes hundreds of miles at a time, to live in hotels, to get your work done and to understand the context, both internally and externally, in which your work happens?

We don’t expect our staff development professionals to be in the office behind their desks, so why would you expect the same of a fund development consultant?  They need to be building relationships with organizations to create impact – just as fundraising professionals must be with donors.  It is just another extension of this donor-centered relationship – creating results and positive outcomes for a mission.

While the old models of “in-residence, uproot you and your family” are not so available today, I believe that my unique model of in-residence consulting of a set number of days per week/month onsite is an excellent compromise.  And, hey while I toot my own horn, my model makes a huge difference to my clients and sets me apart from the rest of the bunch.

See you on I95 or maybe I89 or maybe Rt 66.  But, you can be sure of one thing, you won’t see me sitting at my desk at home.

P.S. – Yes, these are photos from my travel.  When I say I get immersed in a community that I am working in, I do.  On a recent stay in a client’s town, I did go to the “Cow Barn” for milk for breakfast.  And, that stretch of road is I91 heading into a client’s town in Vermont from another client located in the Stamford area of CT.

 

October 15, 2016/0 Comments/by hireacfre
Blog, Donor relations, Individual Giving, Resources for the professional, Small shop fundraising

Meetings – are you positioned right?

Meetings, meetings, meetings. We all know them, and we all attend them.here are three types of meetings and the way that you position yourself physically within the meeting could make a world of difference.  Including meeting with our donors.

But, did you know there are three types of meetings, and the way that you position yourself physically within the meeting could make a world of difference to the meetings outcome?  Yes!

Meetings, meetings, meetings!  Are they positioned correctly?

Meetings, meetings, meetings! Are they positioned correctly?

So, what are these three essential meeting types and how can you best position yourself?

The three types of meetings are collaborative, presentation, and decision.

What is the difference between them?

A collaborative meeting is when you are engaging in an interactive meeting working as equals towards a common goal.  These might be meetings held between department managers, Board members, or any other type of peer working group.

A presentation meeting is when you or someone else is presenting to or facilitating a group.  You may be demonstrating a strategy, conducting a PowerPoint, or making a case.  In this mode, you are in front of the audience.

A decision meeting is when there is a decision to be made, and the meeting needs cooperation to make that decision.

Can you see any one of these meetings between yourself and a donor?  I sure can.  In one instance, you may work together to volunteer on a project (collaborative), or you may be presenting your case for support (presentation), or asking for a gift (decision).

So, how do you position yourself at each of these meetings to affect the result?

Well, in a collaborative meeting, you surely want to create a high level of interaction, so you must create an “equal” seating pattern.  In this case, round seating arrangements would work well.  They foster a sense of contribution, collaboration, and community.  Avoid at all cost, any seating position that places people at the “head” or in prominent positions of power.

In a presentation, the goals are to create connection and interaction.  Presenters need to move freely within the group while working one-on-one with others and connect folks through hand gestures.  The facilitator or presenter is in a spotlight, and they regularly bring others to the stage making them look good.

In a decision meeting, the power must always seem to be in the decision makers hand, even if it is not. Folks sitting at the head and foot o the table are in power positions, and those facing inside seats are more peer oriented.  One must always work in this case to keep the power dynamic at the forefront through seat positioning.

So the next time that you have a donor meeting scheduled, think about what the aim of the meeting is and how you are going to position yourself at the table.  Sometimes meetings can be much more than meets the eyes and you want to be sure to use all the tools in your potential toolbox as you can to have a successful outcome.

 

 

 

September 25, 2016/0 Comments/by hireacfre
Blog, Campaigns, Donor relations, Planning, Resources for the professional, Small shop fundraising

The “too busy” fundraiser!

“I don’t have the time!”

Development professionals probably have one of the most demanding jobs in an organization. There are so many expectations, and the work is full of deadlines that need we need to meet. The too busy fundraiser

We work long hours on grant proposals, travel across the country to visit donors, and need to prepare budgets and outcomes for board reports and donor communication publications.

Just recently, I overheard a development professional say, “I don’t have time for that!”

My ears perked up. I turned around, and thought, when have we ever become too busy to stop and immerse ourselves in the mission of our work?

This type of behavior is unacceptable. Organizations have a right to dismiss those who are just “too busy” to engage themselves in their core work. The fundraiser should – no must – be the first one at the table saying, “I will be there” or “how can I help?”

We, as development professionals, raise money to fund our mission, and we can never say that we are too busy to immerse ourselves in what it is that we support through our organizations. We should embrace and relish these opportunities as moments that we connect with the soul of our institutions and better equip ourselves to represent our organizations to our donors.

It is our work. We can’t say we don’t have enough time, or we have too much to do. We can’t even THINK that.

In saying that we are acknowledging that we are too busy for those that we serve and for the work that we are doing. How can we do that work right, if we can’t make time for it and those we serve including best representing our work to the donors that we serve.

If there is anyone in an organization that should live, breathe, and exhale the mission, it is the fundraiser.

If you are too busy, perhaps you don’t belong at your “job” because that is probably all that it is.  Non-profit work is a vocation.  We are responsible for other’s lives and well-being.  This type of work is not just simply a “job.”  Without us, our clients and participants would not have the services and level of care that they do.

Shame on you, shame on us – that we have ever become that busy.

September 18, 2016/0 Comments/by hireacfre
Blog, Planning, Resources for the professional, Small shop fundraising

The intersection between mission and mergers

There always comes the point in an organization when the natural order of things is change.  Whether that change is an executive transition, upheaval in the Board of Directors, or even things greater than that.  Things such as what should we do as an organization?  Stay the same?  Merge with another organization?  Or even cease our operations?

What does one do or how does one handle this inevitable change?

As with everything, the mission should always be forefront and center.

Case in point, I want to examine one major organizational change that many groups must addresses – merging.

Use your organizations mission as a guide to a mergerI have some experience with mergers.  For a few years, I worked at a religious order that had decided to consolidate.  Now, there could have chosen any one of several options – cea
se to exist, merge with another order, or combine their order to a larger entity.  In the end, they chose to merge the order from local areas into one community,  merging all the Northeastern states into one “community.”  And, the end results, were that the merger made them more efficient and useful in many ways including financial, in their infrastructure and support, and in their ability to do ministry to those they serve.

In all cases, the organization should base these big decisions and transitions on how compatible the two or more organizations are in their missions.  Are they like missions?  Is this mission too much of a stretch?  What will happen if they merge missions?

Then they need to determine if, in merging, the organization will become stronger or will it weaken?  Will it dilute its services in merging?  Will the organization change and become different?

But, most importantly how will this merger impact those that the organization exists to serve?  Will the demographics of who the organization serves change?  Will they serve this demographic in a different way?  Will they serve an entirely different demographic?  Will they stop serving a particular demographic?

What about the culture of an organization?  What about history?  What about past leadership?  Will they become financially more viable?  Stronger in its internal operations through greater infrastructure?  More funding?

I have seen other organizations where these mergers have not been carefully thought out, and, thus, have not faired so well.  They lost their identity to those they serve and the community; their organization’s culture of compassion and nurturance changed, and they lost their historical memory.  But, most importantly their mission became diluted into a bigger whole and lost its effectiveness.  For in this merger, long-time staff was forced to leave, and supporters turned away.

Significant change during an organization’s life cycle is inevitable and in some senses should be planned and accounted for in advance of this change ever transpiring.

If one keeps mission at the center of significant shifts in an organization, then the right decisions will be made.  However, if the mission is left out of the picture when making this decision, almost, always, the merger is doomed to fail, or if it doesn’t fail, the organization is in for some rough perceptual seas and waves of transitions ahead.

P.S. – Are you ready to shift your nonprofit Board from management to governance?  And, you want it to be successful?  Get started with my FREE Non-Profit Governance E-Book and use the same steps that I share with my clients. Click here to download your FREE Non-Profit Board Governance E-book and start shifting your Board’s culture today.   I will share with you valuable resources and tools on how to get started.

September 3, 2016/0 Comments/by hireacfre
Blog, Planning, Resources for the professional, Small shop fundraising

Are all your fundraising systems in line?

Interestingly enough, I met with a wonderful and highly intelligent gentleman this past week. As we were eating lunch, we started talking about systems thinking. It reminded me of a mentor who once said that we needed to be reading people like Peter Senge.

I could never really make the correlation between Peter Senge’s highly complex writings and my practical work as a fundraiser. But, during this recent conversation, the dots began to connect.Systems thinking and fundraising

You see, Peter Senge outlines the whole concept of what systems thinking is and how to frame it within your work. It made me think of my clients.

Systems thinking, at its broadest level, believes in the interrelatedness of forces and seeing them as part of a collective process. Peter Senge notes that it was Professor Jay Forrester at MIT who outlined the nature of “system dynamics” or how complex feedback processes can generate problematic patterns of behavior within organizations and large-scale human systems. Think eco-systems, physical building systems, teams working together, etc.

For many organizations, they have the basic problem of not having enough. – enough resources, time, staffing, etc. For some reason or other, they just can’t seem to rise above the realities of this problem. They go on in endless circles always seeming to address the same issue. For many, the problem may be that they have been relying on grants and foundations to meet their budget, and they never seem to have enough, or a funding source suddenly stops funding them. For others, there fundraising has plateaued or even declined over the past few years. Others face continuing turnover in fundraising staff. I see these same problems over and over again in different organizations.

Truly, what we all must realize is that a fundraising problem is never really a fundraising problem. It is some other underlying organizational problem impacting how well an organization can conduct fundraising. We cannot begin to isolate a fundraising problem as just a fundraising problem. It is much more than that.

Organizations are living, breathing entities. One thing impacts the other which in turn impacts another. Everything in an organization is interrelated. So when, one is under stress, it has a direct bearing on the strength of the other. Nothing works in isolation.

Sometimes old models are kept in place far too long. Outdated and problematic mental models keep perpetuating cycles of behavior that impact the entire system.

Some systems that an organization should be looking at beyond fundraising itself:

  • The board of directors and its governance model.
  • Staffing patterns and their compensation and their incentives.
  • Deeply held organizational assumptions and beliefs.
  • Performance expectations both implicit and explicit.
  • Cultures within organizations.
  • Changing demographics within the community that an organization serves.
  • Demographic changes within populations of donors.
  • Marketing or lack of marketing efforts along with general overall perceptions of organization.
  • Physical conditions of facilities.
  • The overall financial and economic environment.

A savvy fundraiser and fundraising consultant will understand these dynamics. One knows in most cases that if a Board of Directors is managing the efforts of staff, then fundraising will be impacted. If employees are not given the tools or resources to be able to do their job, then fundraising is affected.   If expectations are unrealistic, fundraising is affected.

When clients present themselves to me with a fundraising problem, I often dig deep with questions. Because often and in most cases, the solutions that the client thinks they need are the ones not needed. The answer lies deep below the surface, and it takes someone versed in the language of systems thinking to be able to conduct an appropriate diagnosis and to outline a roadmap for making that systems change possible.

The consultant or fundraiser must be skilled at this work, for one should not make a change just because they see a leverage point. The amount of change, the type of change, and the scope of the modification proposed can either create the needed change or in some cases further exacerbate the problem.

So, for that gentleman who I was having lunch with, thank you! It behooves us all to have such strong mentors in our work from a multitude of disciples beyond fund development. Broadening our scope of resources allows us to care more holistically for the organizations that we steward.

August 28, 2016/0 Comments/by hireacfre
Board development, Planning, Resources for the professional, Small shop fundraising

The importance of the agenda to good governance

Good governance doesn’t end at creating a Governance Committee of the board or even of establishing processes for governance such as policies and procedures, or even developing new committee structures.

Governance has only begun. It continues with a well formed and crafted agenda for all meetings both at the Board and, most especially, at the committee level.

Do you put casual thought into your agenda or do your spend time carefully constructing the flow and feel of the meeting?

I say, don’t take the agenda lightly.  It can indeed work to shift a culture from management toAgendas are key tools in nonprofit governance governance just by mear fact of the topics, the order of the items, and those responsible for reporting.

Agenda’s need to be carefully crafted and constructed to produce concrete action items.  Poorly devised agendas will cause meetings to go astray, tensions to rise, and governance to quickly turn to management.

How do you begin to structure your agenda?  Well, think about what topics are important for this group to discuss and what is the best use of their time.

Here are some suggestions for your next meeting:

  • Hold reports and updates to the end of the meeting or even consider eliminating them entirely so; that meeting doesn’t get mired in the muck.
  • Prepare reflective materials with statistics and numbers relevant to more strategic discussions.
  • Think about the natural flow of the meeting and adjust items to reflect that flow.
  • Prepare and circulate meeting materials in advance of the meeting.  The expectatAgendas are key tools in nonprofit governanceion is that one comes to a meeting fully ready to participate.
  • Put standing meeting items i.e. strategic plan report or a fund development calendar update on each and every agenda and keep them “low” on the agenda.
  • Or consider moving to a “consent agenda” where routine items that the board would approve with little comments are encompassed into one single agenda item i.e. things like board meeting minutes, financials, program reports, CEO reports, approvals of contracts, etc., etc., etc.

And, you need an effective chair of the Board,of the committee, or the task force who can work with staff to set the agenda, keep the group on the agenda, and ensure that the tenure of the meeting supports good governance. The role of the chair is to be a facilitator regarding the meeting and the agenda, and an enabler of governance.  The chair must know and understand what good governance is to serve in that role.

Meetings are that essential to good governance.  Just as reorganizing the board, or reengineering committee structures, good meetings with purposeful and thoughtful agendas can create the magic of good governance.

You can take all the other steps, but if you meeting falls apart when the gavel hits the table of what use has that all the rest been?

Good governance has only just begun!

P.S. – Are you looking for more resources on good governance?  And, you want to be successful?  Get started with my Non-Profit Governance E-Book that includes a collection of my best blog articles on that all important topic.  Email me to request your copy.   I will share with you all the best tips and resources for moving your board from managing to governing.

 

August 21, 2016/0 Comments/by hireacfre
Blog, Board development, Resources for the professional, Small shop fundraising

Governance and the Founder – a Crossroads at Your Nonprofit

The founder.  What does that mean to be a founder of an organization?  And, how does that impact the relationship with your Board of Directors?

Organizations have natural life cycles and founders play a unique role in the organization that the found.  There is growth and with growth comes pains.

For founders, what was once solely their creation, becomes something much bigger and larger.  And, then the organization grows up and beyond andFounders and Nonprofit Boards
needs structure and staffing.  The founder must give up something that was very personal to a bigger entity, a bigger dream.  Founders hire their first staff; they organize their first Boards, and then they even go on to leave the organization that they founded.

But, through this process, the founder must struggle with their identity and vice versa.  How much power and autonomy does the Board have with a founder who remains at the helm?  How much power and authority does a founder have to a new found Governance Board who now supervises this very person who founded the organization?  Can the Board make as many decisions as another Board with a non-founder CEO?  When does this dichotomy change?  And, how does it change?  At what point?

As the Board begins to professionalize and develop, the Founder plays a key role in ensuring this transition and establishing a Board that will live well beyond them.  This reality must be hard for founders as they grapple with creating an organization living beyond their control of it.  What was once their dream becomes something much more.  While awe-inspiring, on one hand, it can also be frightening on another.  And, they are now charged with putting in the structures and supports that will ensure that this continues well beyond them, a founder faces their mortality and lack of power on the other.  These same structures and supports i.e. Governance structures, professional staff, start to cause a separation in the identity of the founder.  The organization is changing in a way that separates and institutionalizes their role.

Is Governing the same in a nonprofit organization that is led by a founder as it is by a non-founder?  I say the structures and functions are the same, but the relationship is not.  This relationship needs time to “catch up” and transition.  The dynamics need to develop.  Decision-making is not as black and white.  The founder still has much invested in the direction of their organization, and only through time will this separation happen.   I wouldn’t advocate that a nonprofit Board takes a hard stance and decide that it is the “Boss” of the founder.  Nor would I advocate that the founder has free reign without the Board.  I wouldn’t advocate that the Board sit back and let the founder make all the decisions or nor would I advocate that the Board make all the decisions.  There is much more of a fine line when it comes to Board Governing in a founder-led organization.  The Governance model provides structure, and then the organization is charged with strategically dealing with the “Elephant in the Room” regarding Governing with a founder at the helm or not? Parameters need to be developed that outline what this unique relationship will look like and what is considered acceptable or not acceptable not just today, but as the organization continues to move forward into the future and the tension of Governance and management continues to evolve and change and go beyond the founder.

The organization must move towards professionalizing if it is going to continue beyond its founder.  And, in doing so, the growing pains that a founder and a Board go through are unlike any other.  But, as the Board continues to become more sophisticated in its functioning and as the organization begins to professionalize and hire staff, the founder must continually define his or her new role with increasingly less control and a willingness to divest themselves of ownership.  Likewise, the Board needs to navigate gingerly this transference of organizational equity to begin to take more control, ensure the overall effectiveness of the organization, continue the mission, and plan for succession of the founder and the resulting organizational shifts.  How an organization manages this change, happens over time.

But, all – both the Board and the founder, must be aware that unlike other organizations, they do face unique challenges and opportunities, and must ease each other into their new roles and organizational structures while honoring the past and preparing for the future.  This change in roles is a Governance question that if left unaddressed can cause great consternation and organizational dysfunction.  It is better to deal with the “Elephant” than to have it trample all over you.

Change management is hard work, but so is dealing with the aftermath of an organization that failed to identify its complexities and address them as they navigate the sea of change.  Lifeboats only help when the ship is sinking.  A rudder helps to steer the ship, and a compass guides it while in sail.

 

July 31, 2016/1 Comment/by hireacfre
Blog, Board development, Planning, Resources for the professional, Small shop fundraising

How well are you meeting your nonprofit’s mission?

How big is your need?

Interestingly enough, a group that I am currently working with is in the process of conducting an outside needs assessment.  I think this is such a wise move.  Are you assessing your community need?

Over the years, I have led strategic planning and board development for quite some time.  For those groups who have engaged me in the past for strategic planning, I strongly advocate that we take the time to do a full stakeholder assessment component through a comprehensive market research plan.  Many groups, move ahead without me and without doing that needs assessment.

Well, one of the primary objectives of strategic planning is to determine if an organization is still relevant to the community that it serves.  And, if the community has changed, how will they choose to respond to the findings, if at all.

The pure fact of the matters is that we are here to serve our stakeholders. We have a mission to serve a community to meet a need.  Do we ever stop and assess how well we have met that need?  Or have we ever stopped to assess to determine if that need still exists?  Or if it exists, is it still in the same form and shape?

Demographics and populations change quite naturally as society does.  Technology, societal views, cultural shifts may impact a demographic and their life choices, etc.

Do we as organizations make the assumption that the demographic and social ill that we were founded to alleviate, in some cases twenty years or more is still the same?

Are we making decisions based on old paradigms or trends or social problems?

How do we ensure that our organizations are still relevant?  And, that our mission is impactful?

Or are we ensuring that we don’t go out of business because failure to look at the community means that we don’t have a look at whether or not we are needed any longer and to what degree?

I applaud this group for taking this step and for assessing their community.  The data is rich.  And, it will inform future discussions around mission and direction, about fundraising and case for supports, about capital campaigns, etc., etc., etc.

I urge you to take the same steps, and then to ask the tough question – what does relevancy mean? And, are we still relevant to those that we serve?

And, folks, this is the realm of governance.  Something that your board should be asking and looking at in-depth.

 

 

July 24, 2016/0 Comments/by hireacfre
Blog, Board development, Planning, Resources for the professional, Small shop fundraising

Is Your Board Looking Through the Lens of Mission?

The lens of mission must guide everything that a Board of Directors decides in an organization. Everything.

Board members are the vanguard of the mission.  They develop it; they refine it, and they ensure it.  They ensure that Decision making through lens of missionthe organization is meeting the needs of those that they serve through assessing the community during a strategic planning process, then evaluating current services to ensure that there is alignment between need, mission, and programs.

A mission statement is nothing to be taken lightly.  It is the very essence of who your organization is and as such, such be deliberate and thoughtful in its crafting.  Mission statement crafting or refining is not something undertaken lightly.  In most cases, in happens in tandem with strategic planning.  Once a mission has been crafted or revised, the Board should use this mission in all that it does through its governance role.

Whether making a financial decision or a programmatic one, the mission is the lens by which organizations make all their decisions.  Let’s take funding for instance.  I have seen groups who will actively seek funding dollars, not based upon the mission, but because they are in need of monies to run the organization.  And, then when they receive the money, they are not able to provide adequate services.  Or, other agencies which are religious in nature that begin to solicit and accept government funding, and then when mandates come down from the federal and state government, these organizations find themselves in precarious moral and ethical quandaries because they have now engaged in these types of contracts.

Programmatically, I have witnessed groups who have started programs or provided services to new constituencies without a thorough discussion centering upon the mission.  Then years later, they are serving populations that they never set out to help and wonder how they have moved so far from their core.

Mission.  For Board of Directors, this is the lens through which they should make all their decisions.  Every strategic governance issue or question should also start with an analysis of the situation through the mission.

Will this particular change impact our mission?  If it does, what does that mean?  If it doesn’t, should it?  How do we remain faithful to our mission?  What does it mean to be true to our mission?  Should we accept this funding or will it lead to “mission creep?”  Do we serve this new population in need or is there another organization who can better meet their needs?

And, yes, sometimes our missions are met.  Horrors of all horrors, what happens when we meet our mission.  Sometimes that means a group ceases.  But, in far too many cases, we think that our organization should go on forever.  But, yet we were all started in some senses to alleviate social conditions.  What does it say when we never allow ourselves to get there.

Mission.  Don’t over gloss the importance of it.  And, don’t forget to use it as the lens of every decision made within an organization.  It is just that critical.

 

July 17, 2016/0 Comments/by hireacfre
Blog, Board development, Campaigns, Individual Giving, Major gifts, Resources for the professional, Small shop fundraising

Great expectations for Board Members

Last week, I noted how all-volunteer and small staffed organizations must engage iBoard members need position descriptionsn governance at the Board level.  I pointed out that one of the first steps is to secure commitment to change.  Some groups may not want to change and need to wrestle with the question of “what does not changing mean for our organization?”  You can read that article here.

Others on the other hand do.  So, after they gain consensus and commitment to changing, one of the next natural steps to creating this cultural shift on the board level is to look at the Board’s position descriptions.  Now, I must say, this is where the dialogue gets quiet for my me and my client.  For you see, I find that many have some form of a Board member expectation outline, simple as they may be, but lack a basic Board of Directors position description.

How can that be?  I am not sure. I think that sometimes, perhaps groups don’t understand the full role of the Board and therefore don’t design a position description outlining the roles and responsibilities of a Board.  On the other hand, some Boards by design, especially smaller nonprofit organizations, create Board positions to assist in getting the day-to-day organizational work complete, and the Board mainly functions as a management/volunteer rather than as a governance focused Board.

Just like in the “real” world, we wouldn’t expect to hire someone or to take a job that does not have a position description.  The case is the same here.  Why would we expect a Board member to come on Board without outlining for them their duties and responsibilities and sharing that with them?  The Board holds one of the largest, if not THE most important role within an organization.  In fact, the “buck” stops with the Board.  How do you assess and release Board members if they or you haven’t defined that role for them?

And, we wonder why Boards are not functioning the way we want or expect them to.  We haven’t begun to identify the parameters of what that work entails.  We expect Board members to come on board fully engaged and knowing of their responsibilities, and when they don’t, we get frustrated and upset with our Board’s performance.

So, after seeking consensus and commitment, an organization must move to defining what a Board member’s role is and formalize and adopt this position description outlining functions and responsibilities.  From there, you can design, based on the culture and needs of your organization, individual Board member expectations regarding their participation in a wide variety of organizational matters including, most importantly, fund development.

We all know that there is a difference between a Board of Directors as a collective unit and an individual Board member, right?

For more articles on your Board of Directors, start here!

 

P.S. – Are you ready to get started with your first large fundraising campaign?  And, you want it to be successful?  Get started with my FREE 7 Steps to a Majorly Successful Fundraising Campaign and use the EXACT same steps that I share with my clients.  Click here to download your FREE 7 Steps “Cheat Sheet” and start planning your fundraising campaign today.   I will share with you all the steps you need to be successful before launching your next campaign.

July 2, 2016/0 Comments/by hireacfre
Blog, Board development, Campaigns, Resources for the professional, Small shop fundraising

Corporate Governance is a Must Even in Your Small Nonprofit

Board governance is challenging work.  It is especially difficult for smaller organizations.  Even more so in all volunteer organizations.

When organizations lack staff including an Executive Director, it is the Board of Directors who often fills in the “gap” of responsibility regarding getting the day to day activities of the organization done.  Board members may be out sweeping, cutting down trees, writing appeal letters, and providing critical direct services to clients.  So, doing Board governance is often last on a small Board’s list of things to do or to talk about at Board meetings.Board Governance in small nonprofits is challenging but necessary

What is Board governance? Board governance is the process whereby the Board operates as a collective unit to ensure the health of the organization through overseeing things such as legal and moral obligations and a relevant and impactful mission.  That is governance.  It is not the day to day oversight of an organization; that is management.

There is a distinction between the Board as a collective and the roles of individual Board members.  So, when the Board meets as a collective, it must focus on Corporate Governance.  However, that does not preclude individual Board members from wanting to do management kinds of things – within reason.

It doesn’t matter the size of the Board or the staff.  All Boards need to focus and act on Corporate Governance. They can’t be focused on management and expect to do a Board’s due diligence in terms of ensuring the health and sustainability of the organization.  Some have said to me, “We are an all volunteer organization, we don’t have staff.  These types of things don’t apply to us.”  A Board is a Board is a Board, and Boards exist to ensure the legal, moral, and ethical fabric of the organization and be the vanguard for its mission.

Board members should not be discussing whether or not the clients need more hours or that some gardens need planting.  That is not the realm of the Board.  The Board as a collective should be looking at things like what is on the horizon in terms of financial risks, how they should plan for the future strategically, do they have a leadership succession plan in place, what are the expectations of their Board members, and are they in compliance with federal and state mandates.

How does a small organization with limited staff or all volunteers make this transition from management to Corporate Governance?  It is not easy, but it can be done.  When any Board is thinking about moving towards a Board governance model, which they should, the most important first strategic questions they must ask themselves as a Board collective is “Do we even want change?”  “What will change mean for our organization?”  “What will happen if we don’t decide to change?” and “What will change look like for our Board?”

There must be consensus on these critical questions before moving forward towards a Corporate Governance model.  Before thinking about term-limits or financial risks, the Board of Directors must be committed to moving forward in a different, new way.  This will be the first exercise that the Board undertakes in its new Corporate Governance role. Without this commitment, Board Governance will not happen.

 

P.S. – Are you ready to get started with your first large fundraising campaign?  And, you want it to be successful?  Get started with my FREE 7 Steps to a Majorly Successful Fundraising Campaign and use the same EXACT steps that I share with my clients.  Click here to download your FREE 7 Steps “Cheat Sheet” and start planning your fundraising campaign today.   I will share with you all the steps you need to be successful before launching your next campaign.

 

 

June 25, 2016/0 Comments/by hireacfre
Blog, Individual Giving, Major gifts, Planning, Resources for the professional, Small shop fundraising

What running Mt. Washington taught me about fundraising

This past weekend, I embarked on an event that frightened me.  Literally and figuratively.

You see, several months ago, I entered a lottery.  And, the drawing was for a chance to run up Mt. Washington in the Mt. Washington Auto Road Race.  I got in. At the time, it seemed fabulous.  Then as reality dawned, I realized that I need to step up my training, if I were to tackle this 6,288-foot peak, and not hiking it, but running it.

IMG_1787So, many months ago, I set out and found a hill.  I went up and down that hill over and over again.  Then, searching online, I found mountain races.  And, I entered them.  And, I began running up to the summits of mountains.  First smaller ones, and then larger ones.  But, nothing greater than 3,000 or so feet.

When the week dawned, and I made my trek to New Hampshire, I began to have second thoughts about what I was doing. Most everyone in my life, asked me, “Do you know what you are  getting yourself into?”  Admittedly, I thought I did.  But, when the mountain physically appeared on the horizon, I began to wonder, if this is something I should attempt.

Race morning dawned, and I was feeling more than butterflies in my stomach.  This day was the moment given to me.  I had trained for it, and now it had arrived.  All my “new” mountain running friends told me that this was going to be the most difficult thing that I was going to do.  But, they all told me I could do it.  I wasn’t even sure of the weather conditions that I would encounter at the summit.  I packed a hat and gloves just in case.

The race cannon fired, and off we all went.  I had a strategy; I worked it.  Slowly but surely, I chipped away at the mountain and tenths of miles passed.  It got hard. No, it got downright painful.   As the 5,000-foot mark appeared,  my upper body felt like lead.  Then 6,000 feet.  And, I knew that if I kept going, I was going to do this.  Slowly but surely,run-walking all the way to the top.  When the summit appeared, one last obstacle presented itself.  A 22% percent grade in the road and then the finish line.  Nothing stopped me at that point.

What does all this have to do wIMG_1780ith fundraising?  Well, a great deal.  Courage.  I honestly believe that the most significant characteristic of a fundraiser is courage.  These exceptional individuals know that even in the most difficult times, perseverance is key, and that “this too shall pass.”  Courage to get a lot of “no’s” and to be able to ask for a gift without hesitation.  It is the ability to do this, with rumblings and butterflies floating around in your tummy.

I now know that I climb any mountain.  There is no project, no tasks, that I cannot do.  Courage is something that no everyone has, but surely, the best fundraisers do.

Someone remarked to me recently, “The thing I like about you is that you live life to the fullest.  You don’t live on the edge looking in.”  And, truly, that is what we should expect of all our fundraiser.  They are making the mission possible.  And, you can’t make an organization’s mission possible by looking in from the fringes.  You need to be in the field, each and every day, living life to the fullest, in the thick of it all.

While I did know that Mt. Washington would change my life, I didn’t realize that it would give such professional perspective and insight.  Courage. A life worth living for causes life-changing and life-saving.  Isn’t that the characteristic you want for your organization?

P.S. – Are you ready to get started with your first large fundraising campaign?  And, you want it to be successful?  Get started with my FREE 7 Steps to a Majorly Successful Fundraising Campaign and use the same EXACT steps that I share with my clients.  Click here to download your FREE 7 Steps “Cheat Sheet” and start planning your fundraising campaign today.   I will share with you all the steps you need to be successful before launching your next campaign.

June 20, 2016/1 Comment/by hireacfre
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